Tag: AIcustomersuccess

• Lived Intelligence wins AI

  

  One of the largest mining organisations in Saudi Arabia had the highest Copilot adoption scores in the country, measured by the Copilot Dashboard. When I asked what had actually changed for people, the client stakeholders went quiet. Numbers say usage. They tell you nothing about impact. I designed and facilitated 8 in‑person sessions with their…

  Lesley Crook

  04/12/2026

  Microsoft Copilot, Sensai, Hello-AI-Aha!, Employee Experiences

  ACM, AI, copilot, M365Copilot, copilotdashboard, copilotROI, copilotcustomersuccess, AiROI, AIcustomersuccess, AIACM, CopilotACM