Sensai – LinkedIn
Sensai

Help people adopt AI in a way that feels human – grounded in “lived intelligence,” common sense, and empathy. Nurture moving teams from fear of AI to curiosity and confident collaboration. Lead Microsoft Copilot adoption through people‑first communications and Champion networks, surfacing use cases, success stories, and demonstrating clear value ROI. Coach individuals and small businesses to use free, open‑source AI responsibly and creatively. Founder of MVP Viva Explorers, creator of Viva Origami, and architect of a Microsoft‑endorsed Viva Wayfinder onboarding experience. Co‑author of the adoption chapter in “Microsoft Teams Administration Cookbook”, and a regular Microsoft event speaker and blogger. 10 Years MVP. 15 Years GSK Internal Communications. Proudly “the commsiest person in tech and the techiest person in comms.”

More here: 10+ years Working Out Loud

Generate Agents with Design Thinking

Why Design Thinking Belongs in the ADKAR Knowledge Phase of Copilot Adoption Copilot Microsoft Partners can provide users with a webinar, a prompt guide, or a list of Copilot features. Yet many still struggle to turn license holders into active users who create value. The real question isn’t: “Do people know what Copilot is?” It’s:…

Copilot Champions Agent

The Agent’s purpose is to coach consultants with the emotional intelligence and tactics needed to conduct impactful, engaging, and lasting Copilot Champion sessions that promote digital AI adoption and nurture cultural transformation within their organisations, resulting in productivity and efficiency gains and ROI success stories. Using my intellectual property from countless successful engagements. Contact me…

Lived Intelligence unlocks AI ROI

Leaders don’t wake up worrying about their people’s AI skills. They wake up thinking: “We spent £2m on Copilot licenses and what did we actually get for it?” That’s where I come in. Qualitative proof: stories, behaviours, evidence, human data. Empathy is my “lived intelligence” ACM method. Money is their motivation! I simply translate one…

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