Tag: ACM
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Lived Intelligence unlocks AI ROI

Leaders don’t wake up worrying about their people’s AI skills. They wake up thinking: “We spent £2m on Copilot licenses and what did we actually get for it?” That’s where I come in. Qualitative proof: stories, behaviours, evidence, human data. Empathy is my “lived intelligence” ACM method. Money is their motivation! I simply translate one…
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Prompt happiness with positivi-Tea

International Happiness Day! This year’s theme explores the relationship between social media and happiness, highlighting the potential challenges for our wellbeing as well as ways we can all use tech for good. Now with AI.
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10+ years Working Out Loud

This is my reflection on a decade of showing up online without a plan, having the courage to learn in public and sharing creativity in the moment.
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Copilot Peer Coaches Illuminate!

Greetings! The photo is of the stunning setting sun in November 2025 in Dubai Desert with my colleague Sherina, on a fun packed church choir community outing with hundreds of people. And, as I write this on Christmas Eve many are thinking of The Star of Bethlehem religious symbolism. The bright huge sun reminds me…
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Nature & Nurture with AI

For years, it’s been debated whether the complexities of Nature (our environment) or Nurture (our family) shape who we are. Now, a third force is transforming this complex conversation, Artificial Intelligence. AI doesn’t just change how we work but also influences how we learn, make decisions, and define human potential. ‘The ghost in the machine’,…
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Japanese kismet!

A strange but true tale where Far East met Middle East & Africa in a fusion of ideasand best practices, led by a Western Sensai nurturing responsible M365 Copilot with common sense, wisdom and empathy. See LinkedIn for super nice comments. I was invited, very last minute, to present at MCT SUMMIT JAPAN, Microsoft HQ…
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Humane-AI adoption approach

Underlined = Sulava unique customer collateral and/or Microsoft links. Rolling out Copilot should not feel like a marathon but a relay race, with every team member carefully passing the baton. At Sulava Gulf, we use a proven adoption and change management framework to guide employees from first hearing about Copilot to confidently putting it into…
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Onboard Frontline Workers to Teams & Viva Connections with SMS

Frontline Workers (FLW) make up a massive part of our global industries spanning everything from food, beverage and entertainment sectors to public safety, national security, transport, gas and oil, information technology, financial services to health, social care, charities, education and childcare. And running the benefits and justice systems, religious staff, funeral services, journalists, broadcasters and…
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Why Viva adoption is like pet adoption

Microsoft Viva adoption is like pet adoption because both have a mission to turn frowns upside down Lesley & Izzy (woof), Pets As Therapy volunteers Me and my husband adopted two beautiful dogs from Ireland 5 years ago. Both surpassed their mission and gone on to be Pets As Therapy approved volunteers. Over the past…
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Digital Wellbeing with Viva Personal Insights

Here’s some nice easy ways I am using Personal Insights on Viva Insights in the flow of my work to protect my digital wellbeing: I end my very productive day with the satisfaction I am working smarter not harder on Teams with Viva Insights; and my digital well-being is in great shape with my Personal…