Tag: ACM
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MVP, MCT Copilot
Note: MCT earns income by delivering official Microsoft courses. MVP is recognised for voluntary activities: speaking, writing and gets free water bottles, shirts, stickers, and also early access to product features under NDA! I’m delighted and slightly stunned to have earned my Microsoft Certified Trainer (MCT) specialism. Combined with 11 years as a Microsoft Most…
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Generate Agents with ADKAR Design Thinking
Why Design Thinking Belongs in the ADKAR Knowledge Phase of Copilot Adoption Copilot Microsoft Partners can provide users with a webinar, a prompt guide, or a list of Copilot features. Yet many still struggle to turn license holders into active users who create value. The real question isn’t: “Do people know what Copilot is?” It’s:…
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Copilot Champions Agent
The Agent’s purpose is to coach consultants with the emotional intelligence and tactics needed to conduct impactful, engaging, and lasting Copilot Champion sessions that promote digital AI adoption and nurture cultural transformation within their organisations, resulting in productivity and efficiency gains and ROI success stories. Using my intellectual property from countless successful engagements. Contact me…
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Lived Intelligence unlocks AI ROI
Leaders don’t wake up worrying about their people’s AI skills. They wake up thinking: “We spent £2m on Copilot licenses and what did we actually get for it?” That’s where I come in. Qualitative proof: stories, behaviours, evidence, human data. Empathy is my “lived intelligence” ACM method. Money is their motivation! I simply translate one…
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Prompt happiness with positivi-Tea
International Happiness Day! This year’s theme explores the relationship between social media and happiness, highlighting the potential challenges for our wellbeing as well as ways we can all use tech for good. Now with AI.
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10+ years Working Out Loud
This is my reflection on a decade of showing up online without a plan, having the courage to learn in public and sharing creativity in the moment.
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Copilot Peer Coaches Illuminate!
Greetings! The photo is of the stunning setting sun in November 2025 in Dubai Desert with my colleague Sherina, on a fun packed church choir community outing with hundreds of people. And, as I write this on Christmas Eve many are thinking of The Star of Bethlehem religious symbolism. The bright huge sun reminds me…
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Nature & Nurture with AI
For years, it’s been debated whether the complexities of Nature (our environment) or Nurture (our family) shape who we are. Now, a third force is transforming this complex conversation, Artificial Intelligence. AI doesn’t just change how we work but also influences how we learn, make decisions, and define human potential. ‘The ghost in the machine’,…
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Japanese kismet!
A strange but true tale where Far East met Middle East & Africa in a fusion of ideasand best practices, led by a Western Sensai nurturing responsible M365 Copilot with common sense, wisdom and empathy. See LinkedIn for super nice comments. I was invited, very last minute, to present at MCT SUMMIT JAPAN, Microsoft HQ…
Sensai~teacher of AI 