Use M365 Copilot responsibly

Prompts cards

This reminds me of when I was at GSK rolling out Yammer over ten years ago, and we needed a Yammer Responsible Usage Policy.  The fear of empowerment and free-fall sharing terrified leaders and internal Comms. However, a friend at the BBC told me their Enterprise Social Network Policy was “don’t share anything that will upset your mother or your boss!” This was a challenging cultural change to manage and nurture. Over the years, it has settled and morphed into the Engage usage policy.

I know for a fact thousands of techies and their compliance colleagues are working on precisely what I am working on here. How to responsibly adopt and use M365 Copilot.

Read this excellent Copilot research study by Cristian Bogdan who spoke with dozens of people across UK local councils-deployment leads, IT managers, frontline staff, and even a few disillusioned early adopters. What began as a curiosity about how Microsoft Copilot was being used in the public sector quickly turned into something else: a deep dive into a deployment landscape that is, in many places, alarmingly unprepared!

I use these little Copilot flash cards at in-person adoption workshops that I swagged at Microsoft Ignite Chicago 2024. This is on the back of one of them, I am sure you will agree not enough!

Below needs to be sent to new M365 Copilot license holders. Microsoft Responsible AI is great but way too wordy. Below is not meant to be a full-blown AI Policy which is global regulatory and government bodies’ current nightmares. A sensible start point for those new to AI.

Recommendation. Tailor this template to your business and work with your Cyber Security Team and Data Privacy Team to refine, once approved publish on your Copilot SharePoint CoE (or similar), pin to Viva Engage (if using for adoption), include in Copilot update emails and have a one pager at the beginning of all Copilot training sessions.

Copilot Responsible Usage guidance

Everyone should be encouraged to explore various AI tools in their own time. However, it is essential to remember that professional environments are secure and confidential, requiring sector regulations, safeguards, and policies.

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