• Viva vision #5 Make Learning part of personal development

    Culture is something that needs to adapt and change, and you’ve got to be able to have a learning culture. The intuition I got was from observing what happens in schools. I read a book called Mindset. In there there’s this very simple concept that Carol Dweck talks about, which is if you take two people, one of them is a learn-it-all and the other one is a know-it-all, the learn-it-all will always trump the know-it-all in the long run, even if they start with less innate capability.

    Satya Nadella | Carol Dweck

    Love! However, try adding a small, but important word with huge implications …


    Viva Visionary

    That’s all it takes to start a growth mindset over a fixed mindset. Since our parents first encouraged us to try and feed ourselves, try doing up our own shoe laces, try growing some herbs in a little pot. If we had not tried over and again to learn something new we would be in a terrible place.

    Consider every day as a school day!

    Walter S. Young

    So consider every day a school day and try building a growth mindset in to your life! Viva Learning with Focus Time is intended to make this easier in a hybrid workplace. We are all capable of a lot more than we thought!

    Focus Time helps you think clearly without any interruptions from email notifications and alerts from other apps.

    Here’s Merethe Stave views on Learning and Knowledge. An MVP and CloudWay colleague. We are learning new knowledge together every day. Read her insights on how our new digital tools can help us improve our learning experiences and the propensity for new knowledge.

    Discover free Microsoft Viva Workshops!

    Follow my Viva visions

    03 Dec: Cloud Conversations Podcast: My productive and satisfying day in Viva on Teams..
    08 Dec: M365 UK User Group: A Viva Visionary chats with a Viva Realist (Sara Fennah, MVP)
    08 Dec: Yammer Community Festival: Looking forward to catching up with old and new Yammer fans and hearing great success stories
    10 Jun: Scottish Summit: MVP’s – Kevin McDonnell, Zoe Wilson, Ana Ines, Sara Fennah, the Viva Visionary and more!

  • Viva advent calendar

    Warm welcome inside my visionary Viva advent calendar – not just for Christmas!

    During this festive season I invite you to open a daily cloudy window on a current employee frustration; alongside a visionary Viva employee experience, nurturing a culture of digital wellbeing. People already using Viva are saying:

    Now have quick access to company news and views!
    This is a great work-life balance!
    This helps me focus!
    Now have easy to reach shared content!
    This has improved my productivity!

    Brilliant business benefits however, understanding the challenge we face these days and what leaders can do about it is the frustrating and difficult next step and that’s how we can help you in …

    Microsoft Cloud Accelerator Workshops

    Secure you Secret Santa gift and discover how Viva helps your business deliver personalised experiences to your employees with news, tasks, and conversations; provides data-driven insights and recommendations; organises content and expertise; and delivers formal and informal learning when and where it’s needed. ​

    Workshop Agenda:

    After the workshop you will have a clear understanding of how to get started with Connections in the M365 license; and a business case ready for Topics and Learning​. A separate workshop is offered for Insights.

    Request a workshop, don’t leave it to next Christmas to find out how you can best support your staff in a hybrid workplace. Simply request a free workshop or contact me at CloudWay.

    Please note that MS Cloud Accelerator Workshops can be run for customers and partners world wide, and CloudWay has specifically been chosen to run these workshops for select customers, which typically would not be eligible, all sponsored by Microsoft! So are you evaluating Microsoft 365 possibilities and have less than 40% adoption? Then you might be eligible for Microsoft Cloud Accelerator workshop for Microsoft 365.

    Follow the Viva visions

    03 Dec: Cloud Conversations Podcast: My productive and satisfying day in Viva on Teams..
    08 Dec: M365 UK User Group: A Viva Visionary chats with a Viva Realist (Sara Fennah, MVP)
    08 Dec: Yammer Community Festival: Looking forward to catching up with old and new Yammer fans and hearing great success stories
    25 Feb: Scottish Summit: MVP’s – Kevin McDonnell, Zoe Wilson, Ana Ines, Sara Fennah, the Viva Visionary and more!

  • Viva Explorer’s reach India for Microsoft Viva Days 2022

    Following a great reception at the Women in Teams session on 13 April 2022 hosted from the US, the Viva Explorer’s are now en route to India! You are cordially invited to join this unique free virtual event hosted by more Viva enthusiasts on Teams.

    The Microsoft 365 , Power Platform & Cloud Security India User group‘s Microsoft Viva Days – 2022
    Saturday 14 May (IST +5:30 hrs)
    Please register here.

    My session with Merethe Stave and Sara Fennah is 1145am GMT

    From India we head west to Scottish Summit 10-11 June.
    Then south to Commsverse in Surrey UK 29-20 June.

    Viva Visionary, UK
    Viva Optimistic Navigator, Norway
    Viva Realist, UK
    Viva Cheerleader, UK
    Viva Aviator, Spain


    Discover free Microsoft Viva Workshops!

  • Nurture your Ikigai employee wellbeing with Viva

    Sharing here how in my opinion the Japanese happiness model Ikigai supports a good Employee Experience with Viva.

    I wrote this a year ago before I created this blog site; and now aligned with Stale Hansen’s Digital Wellbeing model.

  • Employees leave Managers not Companies! Step forward empathic leaders …

    Employees leave Managers not Companies as often misunderstood, not listened to, or just don’t feel a manager’s behaviour is appropriate to the times we are living in. And research says many people want to work flexibly from home but also want some kind of office culture experience. This is being referred to as the “hybrid work paradox”.

    To avoid or rather manage these challenging situations you need to learn empathic leadership now regarded as priceless in a successful hybrid workplace. This is the ability to understand the needs of your employee’s wellbeing spanning mental, physical, emotional and economic health across the whole workforce including under-valued Frontline Workers – using real time data.

    Employee expectations are changing, and we will need to define productivity much more broadly – inclusive of collaboration, learning and wellbeing to drive career advancement for every worker with flexibility in when, where, and how people work.

    Satya Nadella, CEO Microsoft, EMPATHIC LEADER

    This might sound like a huge onerous burden with a company to run and product or services to deliver and targets to meet but it can be mastered effortlessly and for free!

    Free? Yes! To drive this new style of leadership, with an unusual focus on kindness and an appreciation on how employees are really coping we have, through the lens of Microsoft Teams, fantastic AI enhanced features in Microsoft Viva.

    Many of the Viva features are at your fingertips today but have previously been overlooked and underwhelmed in Microsoft Exchange, Workplace Analytics and good ole SharePoint!

    However, now intended to support the Employee Experience journey from on-boarding to exit, Microsoft Viva nurtures personal development, learning, employee engagement and advocacy messages from leaders; to how staff collaborate and curate knowledge across the enterprise. Most important of all, how productive they are, as often working from home is now regarded as a normal practice. and ultimately providing the services or products to customers, or internally to other employees.

    This new empathic era can be driven by a relatively small group of leaders who demonstrate and encourage “digital wellbeing” as part of an established employee experience.

    Digital Wellbeing can be learned as being conscious about the notifications you get on all platforms – particularly on your smartphone. I teach how to remove unnecessary interruptions and help focus on what you are doing at the right time, and in the right digital place.

    Stale Hansen, CEO CloudWay, Microsoft RD, Teams MVP, EMPATHIC LEADER

    If you want to know more about how Microsoft Viva can help your organisation thrive on empathy and happiness then please join Me, Merethe Stave and Sara Fennah at Teams Nation this Wednesday at 10am sharing Realistic, Optimist and Visionary views on Viva as The Viva Explorers a growing community of like-minded MVPs. This is a discovery session on all the seeded features and what you can do right now with Viva through the lens of Teams, and upcoming premium features on the Viva Roadmaps.

    Then also catch Stale Hansen at Teams Nation at 11am sharing “life changing” Digital Wellbeing tips and tricks!

    Top empathic leaders in no particular order or merit: Satya Nadella, Stale Hansen (above), Steven Bartlett, Simon Sinek, Jacinda Arden, Bernd Zimmerman, Volodymyr Zelenskyy, The Obamas, Queen Elizabeth II, David Attenborough, Greta Thunberg, Steve Crook (my husband) … and who would you add?


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  • Happy International Women’s Day!

    #IWD2022 #techknowday #womenintech #womeninteams

    Today is a celebration of what women can achieve individually, but also in the community together.

    Please meet some wonderful technology professionals I’ve had the pleasure to work alongside and co-present with at community events this past year and predicting an exciting future! Under our restricted circumstances I am pleased to reflect I managed to have a blast of personal growth and immense fun with them.

    Check-in with:

    Merethe Stave MVP, speaker, trainer, Viva Optimist at CloudWay and experienced in Collaboration, Culture, Change Management, SharePoint 2007/2010/2013/2016/online and M365. Based Norway. I love working with Merethe as kindred user adoption spirits. Next stop Teams Nation co-presenting.

    Sara Fennah MVP, speaker and Viva Realist holding 30+ Microsoft certifications & Microsoft Certified Trainer status. Based UK. I met Sara last Summer at Commsverse and presented together Microsoft Viva at M365 UK User Group and many more times in the past 3 months with more planned. Next stop Teams Nation co-presenting.

    Me, Merethe & Sara are also co-presenting Microsoft Viva at 3pm today on YouTube! Here’s the full schedule of #Techknowday excellent talks.

    Please let me introduce you to:

    Sandy Zeng MVP, speaker and trainer at CloudWay and experienced in Microsoft Endpoint Manager. Windows 10/1, Security. Based Finland and fluent in English, Finnish, Mandarin and Cantonese. Sandy works in our technical team and I have much to learn from her as I am in the adoption and collaboration team. Looking forward to meeting Sandy and the CloudWay crew speaking at NIC Norway in June.

    Nikki Chapple MVP, speaker and trainer at CloudWay and experienced in Change Management and Enterprise Architecture, Teams and M365. Based UK. Nikki introduced me to the importance of the M365 governance, security and compliance model. I am learning a lot with Nikki.

    Zoe Wilson MVP, speaker, trainer and Viva Dreamer experienced in SharePoint, service delivery, management and leadership. Based UK. I met Zoe last summer at South Coast Summit and looking forward to co-presenting with Zoe and the Viva Explorers* at Scottish Summit in June.

    Kat Greenan MVP, speaker and trainer in Microsoft Teams and M365. Based UK. I met Kat last Summer where we moderated the user adoption sessions for South Coast Summit and bonded over doggies. It was an absolute pleasure to take part in a Cloud Conversations Podcast hosted by Kat and Peter Rising a few weeks later.

    Ana Ines Urrutia  MVP, speaker and trainer in in Dynamics 365 Human Resources and employee experience solutions. Based Uruguay and Spain. I am very much looking forward to meeting Ana at Scottish Summit when we co-present with the Viva Explorers*.

    And …

    Sophie Dimelow is experienced in Microsoft Cloud Management and Technical Support. Based UK. I was in the audience at South Coast Summit when Sophie was in a panel discussion with Zoe, Sara and the very talented Dona Sarkar. Sophie admittedly was nervous as her very first speaking event but we all thought terrific and loving her LinkedIn posts.

    Looking forward to catching up with all these women over the coming months … IN PERSON!

    *Viva Explorers are a diverse and inclusive group of men and women on a journey to help improve the employee experience with Microsoft Viva through the lens of Teams nurturing empathic leadership. Includes those mentioned above and Stale Hansen, Marten Hellebro, Kevin McDonnell, Chirag Patel, Martina Grom and many more to join us!

    Twitter – https://twitter.com/techknowday

    Linkedin – https://linkedin.com/company/techknowday

    Facebook – https://www.facebook.com/techknowday

    Instagram – https://www.instagram.com/techknowday


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  • Bring the outside in: LinkedIn Teams Chat

    Following a fascinating visit to TNMOC at CollabDays this week where I gave a talk with Sara Fennah on Viva. I followed up on a chat I had with a new contact in a private message on LinkedIn the next day.

    They responded immediately about taking our chat further so I asked for their email address to invite them to a Teams Meeting.

    I then thought … as we can now add external users in group chats lets move our LinkedIn chat to Teams Chat which I did then sent a meeting request.

    And then thought … as both platforms are owned by Microsoft how neat it might be if LinkedIn was aligned to Teams. I happened to mention this in a meeting later that day and told its on the Roadmap!

    LinkedIn integration coming to Teams! We will begin rolling this out in mid-March and expect to complete by early April.

    Microsoft 365 Roadmap ID 89132!

    “For those tenants that have LinkedIn integration available to their members, we are expanding its availability to Teams as a panel in 1:1 conversations. This is the first part of a series of updates which will also bring LinkedIn to the contact card in the coming months. Initially this is limited to contacts within the tenant, but as the contact card updates are released, then this will be available for all contacts within and outside the tenant. Once available, the new LinkedIn tab will appear at the top of the 1:1 conversation in Teams alongside the existing tabs for Chat, Files, Organization and Activity, and will work just like the contact card in Outlook does today.”

    The vision is: “Find out what you have in common with them, see your degrees of connection, and connect on LinkedIn without leaving Teams.” 


    Very neatly bringing the outside in!

    Follow me and Viva Explorer’s at:

    8 March. International Women’s Day – Tech(k) Now Day

    23 March. Teams Nation

    11 June. Scottish Summit (In-person)

    Discover free Microsoft Cloud Accelerator Workshops!

  • Viva Explorer’s reach  Collabdays at TNMOC, Bletchley Park, England

    CollabDays was created by a group of MVP’s and user groups passionate about bringing people together to learn about technology and network with their peers at events around the world for free; and made possible by generous sponsors.

    CollabDays, on 23 February will be held at The National Museum of Computing (TNMOC), Bletchley Park, UK. Between sessions spanning the Power Platform, Teams, SharePoint, and Microsoft Viva, we meet Colossus, the world’s first electronic computer that helped decipher messages between Hitler and his generals during World War II.

    Colossus, continued to evolve over the past 80 years into the internet and AI. Perhaps fitting and a real honour, Me, and MVP Sara Fennah are invited to share early iterations of Viva at TNMOC.

    Colossus started a phenomenal information technology era that changed the world forever.

    Likewise Viva has started a new era and long-haul journey to improve the Employee Experience through the lens of Teams and nurturing a new empathic style of leadership; supporting the distressing time we all recently experienced and continue to navigate.

    However, we are now in a modern hybrid workplace some of which is surprisingly good!

    With reimagined features in SharePoint, Exchange Online and Workplace Analytics (deploying Viva Connections, Viva Learning and Personal Insights). Plus exciting new features using AI and analytics (deploying Viva Topics, Manager and Business Insights). Later this year and new to Microsoft, Ally.io will be aligning Personal Objectives with Business Key Results al through the lens of Teams.

    Our session on 23 Feb is at 3.20pm.

    As the Viva Visionary I will be looking through my binoculars predicting Viva business benefits and Premium content.

    Sara the Viva Realist, will share snapshots from her camera on how to use the Seeded, reimagined content and how to set-up Viva right now.

    We are also both Viva Optimists, and will help navigate the Viva roadmaps of additional features shipping soon shared at Microsoft Envision.

    Huge thank you to the Collabdays UK organiser’s Paul Hunt, Brett Lonsdale, Tony Pounderand good luck this week!

    We encourage you to explore Viva on your own or join us and our fellow intrepid MVP’s as a great deal to discover! Find us here:

    8 March. International Women’s Day – Tech(k) Now Day

    23 March. Teams Nation

    11 June. Scottish Summit (In-person)

    Discover free Microsoft Cloud Accelerator Workshops!

  • Company Communicator on Teams

    Research tells us there has been no major improvements in direct internal communication with audience push and pull capabilities “en masse”.

    This has left Communicators with a niggling conundrum of how to reach all staff from Knowledge/Information office workers to Frontline Workers; and avoiding the challenges and frustrations using Outlook, SharePoint commenting, Yammer, Teams, WhatsApp and texts etc.

    So imagine … an application that can directly connect employees with big announcements, fast and effortlessly sent by Corporate Communications and leaders; all through the lens of Microsoft Teams with asynchronous collaborative conversations

    Well it is a thing!

    Company Communicator, is a new Teams app that enables leaders and communicators to send messages directly to multiple teams, employees, or any subset of an internal audience, over chat or in a Teams channel.

    Instead of relying on broadcasting announcements through email with onerous email distribution lists use Company Communicator app on Microsoft Teams. Use cases: New tech features deployed to a pilot/scoped group, straight into their Teams chat. HR sharing policy information. Covid information (vaccination drive or return to office policy) into General channel …

    Demo: Gautam Verma, Innovation Manager, BMW Group, Germany

    Key features
    • Message creation: Easily create messages by using a team tab where team members who are permissioned can collaborate and create messages.
    • Audience selection: Pick from four options to target audience. Send to general channel of selected teams, send in 1:1 chat to members of selected teams, send to all users who have the app installed or send to M365 groups, distribution lists or security groups.
    • Message metrics: Export messages delivery report.
    • Localisation: Supports multiple locales.

    More information here to help reimagine your communications strategy and reach your audience with bullseye accuracy in the hybrid workplace on Teams, in the flow of work on any device!

    New Microsoft Teams app helps Microsoft communicate with employees at scale – Inside Track Blog

    Microsoft Teams app templates – Teams | Microsoft Docs

    GitHub – OfficeDev/microsoft-teams-apps-company-communicator: Company Communicator app template

    Microsoft Viva celebrates 1 year: Transforming the employee experience – Microsoft 365 Blog

    Discover free Microsoft Cloud Accelerator Workshops!

  • Envisioning better ways of working

    Towards the end of last year, myself and a bunch of MVPs were invited to put our Thinking Caps on and envision Microsoft new features across not one, not two but three MVP blog/podcasts. On a personal note I am genuinely humbled to stand on the shoulders of giants and share my thoughts in this space.

    One of my whoa predictions is how Viva Ally might align objectives with key results and company performance – filtered by Viva Topics.

    Thank you! Yaroslav Pentsarskyy for 6 Microsoft MVPs Share What’s to Come in 2022 and Beyond as Microsoft Matches Technology to a Changing World — Origami (origamiconnect.com)

    Thank you! Daniel Anderson for sharing 21 Microsoft Teams Tips, Tricks and Best Practises with these MVP predictions

    Thank you! Tom Arbuthnot & Rob Scott at UC Today for sharing these MVP predictions

    And please note I am posting this on a Friday. CloudWay has employees in 5 countries, and difficult to give everyone a day off on Fridays so introduced #NoMeetingsFriday where:

    • You are still at work, but no billing is expected.
    • No internal meetings are booked.
    • No recurring customer meetings are booked, if you MUST have a customer meeting to keep the momentum going, then do that.
    • Spend the day for personal growth through listen to podcasts, YouTubers, books on audible while you work out, mown the lawn, take a hike or while getting errands done.
    • Spend the day reaching zero inbox and convert actionable emails to ToDo tasks and declutter your mind.
    • Investigate new technology, write blogposts, make YouTube videos, prepare new talks or plan community events.

    Perhaps others will try #nomeetingfriday in 2022 to achieve a better work-life balance by doing less community stuff and work at weekends!

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  • Onboard Frontline Workers to Teams & Viva Connections with secure SMS authentication

    Frontline Workers (FLW) make up a massive part of our global industries spanning everything from food, beverage and entertainment sectors to public safety, national security, transport, gas and oil, information technology, financial services to health, social care, charities, education and childcare. And running the benefits and justice systems, religious staff, funeral services, journalists, broadcasters and more!

    These days you will find these workers happily using their personal mobiles with barely a second thought with unapproved shadow-IT cloud apps like SMS, Facebook Messenger and WhatsApp to quickly stay connected with their teams; at no additional cost to them or the company – which sounds great.

    However, the bad news is many Legal, HR and Security implications why they should NOT use these unapproved apps to manage what are often, confidential conversations about your business.

    But it’s a bright new year so let’s consider exciting good news first!

    You can now easily onboard FLWs using only their phone number and give them full access to #MicrosoftTeams channels, Shifts and the new intranet based Viva Connections with Yammer to share news and views. Also invite them to Teams calls and share documents with them. Using F1 Microsoft365 SKU.

    Watch this quick video that explains how to do this. We hope this video helps to shine a bright secure light on the importance of the Frontline Worker and finally connect them to their teams securely with the huge bonus of having M365 approved cloud apps, documents and Viva Connections (the company intranet) at their fingertips.

    Now the bad news why you should not use WhatsApp etc at work!

    Corporate use of WhatsApp is strictly prohibited, as stated in its terms and conditions,: “You will not use (or assist others in using) our Services in ways that: involve any non-personal use of our Services unless otherwise authorized by us.”

    And …

    “If not given company-approved cloud tools, FLW risk company and data security and regulatory compliance to use their own. 53% of FLW’s use messaging apps such as WhatsApp and Facebook Messenger up to 6 times a day for work-related reasons, but 68% said they’d stop if given approved internal communication tools.”

    power_frontline_workforce_with_cloud_whitepaper.pdf (google.com)

    Two personal experiences:

    I wondered why my husband had not responded to some of my random WhatsApp messages a few weeks ago (don’t laff!). When asked he said he was invited to use WhatsApp with his construction project team and therefore ignores alerts on his phone after work and at weekends. So we are now back to using SMS.

    And secondly, I am part of a local community forum that recently formed to lobby the local council in making improvements to our streets and pavements. They were using email to communicate so I suggested creating a WhatsApp group. They were delighted and agreed. However, I had to add all the forum members to my phone Contacts before I could invite them to our WhatsApp’s group.  I now have about 20 random contacts on my phone.

    So, anyone using it for work, the group Admin will also have to follow this process of adding personal phone numbers to their contacts – this contravenes most HR policies!

    Therefore WhatsApp etc are perfectly good apps for personal consumption – but not appropriate for work – so consider MS Teams with MFA+SMS that ticks all the Security, HR and Legal boxes!


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    Follow my Viva visions

    08 Dec: M365 UK User Group: A Viva Visionary chats with a Viva Realist (Sara Fennah, MVP)
    08 Dec: Yammer Community Festival: Looking forward to catching up with old and new Yammer fans and hearing great success stories
    25 Feb: Scottish Summit: MVP’s – Kevin McDonnell, Zoe Wilson, Ana Ines, Sara Fennah, the Viva Visionary and more!

  • Viva vision #12 It’s a wrap!

    The “Employee Experience” starts from the moment a new hire is on-boarded into a company to the day they leave and that can be an emotional rollercoaster. We can now make that a much improved experience as …

    Viva in Spanish and French roughly means to enjoy a long life!

    Microsoft Viva, a reimagining of tried and tested old features in Outlook, SharePoint and Yammer. With new AI and powerful analytics that are easier to access and manage. To spark better employee engagement, improve hybrid work productivity, nurture personal development and enable empathetic leadership.

    The format of my 11 stories over the past 21 days has been bite sized chunks (advent calendar windows) to make it easy to consume. Viva is a veritable employee feast! In summary …

    Viva Insights is the most popular module at this time. Already freely available in Workplace Analytics just rebranded Personal Insights. With strict privacy protection so only the individual can see their own data pulled from their own Outlook calendar and emails in modern activity reports.

    To use Managers Insights that give a temperature check of how a team is performing and perhaps feeling, with better working tips, you need to up your licence, and have more than 10 direct reports.

    Viva Learning is ranked second in popularity at this time. Learning Management Systems (LMS) can be difficult to find, navigate, clunky to update with additional costs to host.  Viva Learning is far easier to access as built on SharePoint with a robust backend cloud framework using Lists to manage links to a multitude of sources. And with quick links to share on Teams.

    If you want an easy to build out-the-box intranet that looks as good as you see on the internet, then Viva Connections is for you! Basically Modern SharePoint and Yammer on the desktop, reached through the lens of Teams, with a simple to use app from a corporate or personal device. Perfect for F1 or F3 Front Line Workers.

    It’s time to cut the Slack, disconnect disruptive tools like WhatsApp!

    I eagerly await the first previews of the brand new Viva Topics feature as part of the new employee experience. Touted as very good for onboarding new hires to help them find new information in the flow of their work, hovering over specialist unusual words. Also capturing priceless tacit knowledge from trusted information workers heads as they exit a business after a long tenure – turning it into discoverable explicit knowledge in documents.

    And if these fantastic four big featured modules are not enough to get our heads round we have a fifth module to be released towards the end of 2022. Ally.io – the icing on the enterprise cake that I imagine embedded in all the modules using Topics as filtered tags to performance content; aligning personal objectives with company key results, sharing real time growth and company performance updates.

    To get an appreciation of what this ALL means I chatted with a Realist on what works right now and the licencing implications from F1 to E5.

    I also shared my average day, (with some poetic licence) on how I use Teams and Viva.

    So, its time to wrap up my calendar (without the cat stuck inside!) and go on holiday with an immense satisfaction, as encouraged by lovely new CloudWay colleagues, generous MVP mentors with a cracking sense of humour, I put on a Growth Mindset Hat and tried to learn something new. I have a shiny new blog site with 12 blogs created in just 21 days, and at least 4 story ideas to kick-off 2022 >>big grin<<

    I end my Viva visions at this point with a round-up over the past 5 years on my insights and experience with adoption and change management based on the ADKAR framework.  

    It’s all very well IT switching all this fantastic stuff on but you need people with relevant up to date content and good digital literacy skills to bring it to life; with leaders who demonstrate empathy and encourage digital wellbeing in the new hybrid workplace. It’s here to stay whether we like it or not.

    Follow my Viva visions

    08 Dec: M365 UK User Group: A Viva Visionary chats with a Viva Realist (Sara Fennah, MVP)
    08 Dec: Yammer Community Festival: Looking forward to catching up with old and new Yammer fans and hearing great success stories
    10 Jun: Scottish Summit: MVP’s – The Viva Explorers – Kevin McDonnell, Zoe Wilson, Ana Ines, Sara Fennah, Viva Visionary and more!